Privacy Policy
Effective Date: 9.2025
RhythMedix provides cardiac monitoring devices and related services, including applications used by healthcare providers. Protecting privacy and maintaining the security of patient and provider information is central to our mission. This Privacy Policy explains how we collect, use, and safeguard information when healthcare providers use our devices, monitoring services, and mobile application.
Information We Collect
When you use our application as a healthcare provider, we may collect:
- Account and contact information you provide (such as name, practice, email, phone).
- Login and credential information needed to access the application.
- Patient health information that you view or transmit through the application (such as ECG data, monitoring reports, or physician orders).
- Technical information about how the application is used (such as IP address, device type, and usage statistics).
How We Use Information
We use this information only to:
- Provide you with secure access to RhythMedix cardiac monitoring services.
- Deliver monitoring reports and device data to support patient care.
- Support your communications with patients and authorized healthcare providers.
- Meet legal, regulatory, and compliance requirements (including HIPAA and HITRUST).
- Improve our services, technology, and patient safety.
We do not sell provider or patient information.
How We Share Information
We may share information only in the following situations:
- With authorized healthcare providers and staff involved in a patient’s care.
- With business associates who perform services on our behalf, under written agreements that require HIPAA/HITRUST compliance.
- As required by law, regulation, or valid legal process.
- To protect the safety, rights, or property of patients, providers, or the public.
How We Protect Information
We maintain administrative, technical, and physical safeguards consistent with HIPAA, HITRUST, and other applicable data protection laws. This includes encryption, secure storage, access controls, and monitoring of our systems.
Provider Responsibilities
As a healthcare provider user, you are responsible for:
- Protecting your login credentials.
- Ensuring patient information accessed through the application is used in compliance with applicable laws and your organization’s policies.
Patient Privacy Rights
Patients whose information is processed through RhythMedix services retain their rights under HIPAA and other applicable laws, including the right to access, amend, and request restrictions regarding their health information.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will indicate the most recent version.
Contact Us
If you have questions about this Privacy Policy, please contact:
RhythMedix
Privacy Office
5000 Atrium Way
Mt. Laurel, NJ 08054
Email: compliance@rhythmedix.com
Phone: 856.282.1080
